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Troubleshooting
Where do I find my course key or course ID?
Why is my access code invalid?
"Sorry you don't have access to that book." - What now?
Why does my VitalSource Bookshelf app not show my books?
How do I troubleshoot Videos in Vital Source eBooks?
Why will my eBook videos not play in my VitalSource ebook?
I am having issues with my VitalSource app
Why is the wrong book loading on my eBook?
What do I do if my code says it was already redeemed?
Why did my eBook or access code stop working?