Can I return or exchange clothing?

Yes! Here's what you need to know:

What's eligible for return/exchange

  • Condition: Must be unwashed, unworn, and unaltered
  • Timing: Within 30 days of ship date
  • Packaging: Keep original tags and packaging (seriously, don't throw them away!)

How to return

  1. Go to My AccountManage My Rentals/Returns
  2. Use the return shipping label provided
  3. Look for your item under Textbook Change Return

Important notes

  • Only applies to items sold/shipped by eCampus.com
  • Items marked "Non-Returnable" at checkout can't be returned
  • Pro tip: You can also return items at your campus store

Quick checklist before returning

  • Item is unwashed/unworn
  • Original tags attached
  • Original packaging included
  • Within 30-day window
  • Have your return label ready

 

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