Note: This only applies to out-of-pocket purchases, not books from your school's book program
Refund eligibility:
- Must be returned within 30 days of shipping date OR your course start date (whichever gives you more time)
- New bundled items with access cards cannot be unwrapped
What you'll get back:
Your refund minus:
- Restocking fee (if applicable)
- Original shipping cost
- Return shipping costs (if you used our shipping label)
Return shipping options:
- Within 30 days of shipping, you have access to:
- UPS prepaid label (cost deducted from refund)
- Unpaid return label (you pay shipping)
If you don't use our label:
- You're responsible for shipping costs and tracking
- You must include our packing slip for identification
- If the package is lost or damaged in transit, you'll need to file a claim with your carrier